At Mohrameem.pk, your satisfaction is our top priority. Please read our Refund & Return Policy carefully to understand how returns and refunds work.
1. Return Period
- You may return products within 3 days of receiving your order.
- Products must be unused, in original packaging, and in the same condition as received.
2. Return Process
- Contact our support team via WhatsApp or email within 3 days to initiate a return.
- Ship the product to our company address (returns are accepted from selected areas; please confirm with support).
- Once we receive and inspect the returned product, we will process your refund.
3. Refund Method
- Refunds will be issued only through EasyPaisa, JazzCash, or Bank transfer after the parcel has been received and approved.
- Please ensure your payment details are accurate when requesting a refund.
4. Areas for Return
- Returns can only be accepted from certain delivery areas.
- Customers from other areas are requested to contact support before initiating a return.
5. Conditions for Refund
- Refunds are only applicable if the product is damaged, defective, or incorrect.
- Products returned due to change of mind may be subject to approval and shipping charges.
- Items that are used, altered, or not in original condition will not be accepted.
6. Contact Us
For any queries regarding returns or refunds, contact us:
- Email: support@mohrameem.pk
- WhatsApp/Phone: +92 322 2015552
- Website: https://mohrameem.pk