At Mohrameem.pk, we aim to deliver your orders safely, quickly, and conveniently. We also offer FREE shipping on all orders within our delivery areas.
1. Order Processing
- Orders are processed within 24–48 hours after payment confirmation (prepaid) or order placement (COD).
- During peak seasons, processing may take slightly longer.
2. Delivery Areas & Timelines
- Punjab: 3–5 business days
- Other provinces/states in Pakistan: 7 business days
- Delivery timelines are estimates and may vary due to courier delays or unforeseen circumstances.
- For returns or exchanges, some areas may require you to deliver the parcel to our company address.
3. Shipping Charges
- All orders come with FREE shipping.
- COD orders are available and may include a small COD service charge depending on the area.
4. Cash on Delivery (COD)
- COD is available in areas where delivery service is supported.
- Please have the exact amount ready for payment upon delivery.
- Refunds for COD orders are issued via EasyPaisa, JazzCash, or Bank transfer after the parcel is received and verified at our company address.
5. Tracking Your Order
- Once your order is shipped, a tracking number will be provided via WhatsApp or email.
- Use this number to monitor your parcel until it reaches your doorstep.
6. Damaged or Lost Parcels
- Contact us immediately if your parcel is damaged during transit or not delivered within the estimated time.
- We will work with the courier to replace or refund your order as per our Return & Refund Policy.
7. Contact Us
For any queries regarding shipping, delivery, or COD orders:
- Email: support@mohrameem.pk
- WhatsApp/Phone: [Your Contact Number]
- Website: https://mohrameem.pk